Process owners are always looking for ways to prevent waste. Waste is an action or a step in a process that does not add value for the customer. There are eight …

Contrary to popular belief, Six Sigma is not the domain of manufacturers alone. The service industry is filled with shining examples of companies that have adapted its principles to meet their …

Six Sigma can be intimidating to outsiders or those who are just learning about it. But it doesn’t have to be! It is a methodology that gives those who practice …

Chocolate candy covered in a hard shell is not included on a list of Six Sigma quality improvement tools, but maybe it should be. In the 1980’s, the rock band …

The first thing a Six Sigma project team should do as a team is plan out and document its project charter. Before it gives even the first thought to identifying root causes …

Six Sigma eliminates product defects, errors and failures that detract from the customer’s experience. Failure Modes and Effects Analysis (FMEA) gives Six Sigma project teams a tool to help them …

What Can Lean Six Sigma Do for Your Supply Chain? Lean Six Sigma improves your production process in many different ways. Lean’s singular focus on eradicating all types of waste …

When your project team successfully completes its assigned Six Sigma project, take some time to celebrate. You deserve it – all of the analysis and hard work has paid off! But don’t …

Most employees are inevitably shaped into the mold of their company’s prevailing culture. When the company culture is focused on teaching and practicing the principles of Six Sigma, it can transform …

Common Six Sigma Myths and Misconceptions As Six Sigma principles have become a part of mainstream business practices, more and more people have begun talking about the methodology. Some of …