A Veterans Affairs hospital in Kentucky has improved patient satisfaction by employing Lean Six Sigma techniques, providing another example of how process improvement is having an impact on healthcare. The …
The U.S. Armed Forces have become one of biggest proponents of Lean Six Sigma. They’ve taken the methodology out of the manufacturing facility and put it to use in the …
A career in the military isn’t like other careers. Day-one orientation isn’t a short video and a packet about health benefits – it’s a weeks-long test of mental and physical …
How do you define quality? It’s one of those tricky words that has a subjective definition, but is used liberally in discussion and (generally) agreed upon. What makes for a …
