Two small businesses, a city government and two healthcare organizations have all received the 2017 Malcolm Baldrige National Quality Award, which recognizes exceptional work in process improvement and customer service. …
Louisiana Law Firm Embraces Lean Six Sigma to Streamline its Processes
The American Industrialist Started a Revolution in Business That is Still Ongoing
In 2015, American Rheinmetall Systems (ARS) faced a challenge. The German-owned engineering company needed to streamline operations to give employees more time to take on additional defense contracts. The businesses’ …
The DMAIC is strong with this one. No? Doesn’t quite have the same ring to it? Well, maybe not. But, it seems clear to anyone with both an interest in …
In 2013, the Tuprag mining company in Turkey faced two situations that severely impacted the company’s ability to effectively run the Efemcukuru gold mine. First, gold prices dropped from a …
Do you really know what your customers want out of your product or service? Do you know the difference between a customer need and a customer requirement?
One of the main roadblocks in achieving long-term success with Lean or Six Sigma methodology comes directly from the C-suites. Without the support of executives, even the most passionate, dedicated …
Of all the Founding Fathers of the United States, perhaps none draws more admiration than Benjamin Franklin. Even more than two centuries later, Franklin still looks like a man ahead …
Once you understand the principles of Six Sigma, it changes how you view the world. Take movies and TV shows, for example. Just about every movie or show ever made …
