Posts in category Off The Wall

Kaizen Events: Your Winning Formula for Competitive Advantage

Lean. Six Sigma. Project management. Business Process Management. Agile. You’ve heard the rumors. You’ve read the propaganda. But you’re not drinking the Kool-Aid. Because “process improvement” is just another business …

The perfect business solution doesn’t exist. There’s no catch-all organizational structure, no bullet-proof product development strategies, and no one-size-fits-all sales tactics. Every business has different needs, which means no single …

If you had to carve a Mt. Rushmore for process improvement innovators, which four faces would you put on it? You might have Bill Smith – the Motorola engineer who …

Debt is an issue facing millions of people in the United States. It can drag people down both financially and emotionally. The amount of debt has grown again in the …

The American Industrialist Started a Revolution in Business That is Still Ongoing

The DMAIC is strong with this one. No? Doesn’t quite have the same ring to it? Well, maybe not. But, it seems clear to anyone with both an interest in …

Do you really know what your customers want out of your product or service? Do you know the difference between a customer need and a customer requirement?

In modern day France, Vercingetorix is remembered as the hero who stood against Julius Caesar’s unstoppable military force, and waged a war not of swords and spears, but of processes and logistics.

Of all the Founding Fathers of the United States, perhaps none draws more admiration than Benjamin Franklin. Even more than two centuries later, Franklin still looks like a man ahead …