Process Mapping
Process map is an illustration of the entire process. It is usually drawn by the team facilitator on a large whiteboard or a long stretched out roll of ‘butcher’ paper. The process map gives the team visualization of how the process works. The process map is a simple, but very powerful tool that really is not meant to be a decision-by-decision flowchart; instead, it is more of a block diagram that shows the various steps of the whole process.