What is the Purpose of Benchmarking?
People who want to become the best at something all do the same thing, whether it’s painting a portrait or developing a customer call center. They look for inspiration and …
Accuracy
Accuracy in Lean Six Sigma defines the difference between the average number of observed values and the accepted standard. It measures the accuracy of the results of a process against …
How Affinity Diagrams Support Better Brainstorming
Managers and team leaders are right when they suggest that brainstorming is the place to start when trying to find solutions to tough challenges. Unfortunately, many don’t brainstorm correctly or …
Department of Defense Uses Lean to Streamline Security Clearance Procedures
With an operation as large as the Department of Defense (DoD), people expect pain points in almost any process. One of the biggest for the DoD and the intelligence community …
Guest Post: 6 eCommerce Supply Chain Trends
Written by: Cory Levins In 2020, the business world faced unprecedented challenges that will have ripple effects for the foreseeable future. A spike in online shopping meant that most eCommerce …
What Is An A3?
Developed as part of the respected Toyota Production System, an A3 is a tool that provides a framework for continuous problem-solving. Project teams use an A3 to identify problems, develop …
Lean Six Sigma and Convergence of Operational and Information Systems in Railroad Industry
Like every industry, railroads are working to make operations more efficient by integrating cutting-edge technology and making more data-driven decisions. Doing so requires merging systems that never worked together before. …
Wireless Network Provider Uses Lean Six Sigma to Improve Company Processes
A wireless network company has put Lean Six Sigma to use in its business, training a group of eight employees as Green Belts and achieving cost savings during the training …
How a Product-Process Matrix (PPM) Visually Helps Manage Relationships
Written by Contributing Columnist: David Larsen, PSP, PMP, LSSBB Continuous improvement leaders support a variety of processes, projects, and people. With so many variables interacting and affecting the velocity of …
Standard Deviation: 6 Steps to Calculation
The Standard Deviation of a set of data describes the amount of variation in the data set by measuring, and essentially averaging, how much each value in the data set varies from the calculated mean. The formula for standard deviation depends on whether you are analyzing population data, in which case it is called σ or estimating the population standard deviation from sample data, which is called s: