Force field analysis is a tool used to visualize the driving forces and the restraining forces that affect some area of interest. The team might use force field analysis to get an understanding of the forces that are helping something and the forces that are inhibiting something from being at the optimal level.
People who want to become the best at something all do the same thing, whether it’s painting a portrait or developing a customer call center. They look for inspiration and …
Benchmarking in Six Sigma involves a company analyzing its performance rather than measuring it against the standard set by the industry they work in or a world-class company in another …
Accuracy in Lean Six Sigma defines the difference between the average number of observed values and the accepted standard. It measures the accuracy of the results of a process against …
Managers and team leaders are right when they suggest that brainstorming is the place to start when trying to find solutions to tough challenges. Unfortunately, many don’t brainstorm correctly or …
In 1976, the Union of Japanese Scientists and Engineers (JUSE) saw the need for tools to promote innovation, communicate information and successfully plan major projects. A team researched and developed the seven new quality control tools, often called the seven management and planning (MP) tools, or simply the seven management tools.
Developed as part of the respected Toyota Production System, an A3 is a tool that provides a framework for continuous problem-solving. Project teams use an A3 to identify problems, develop …
Written by Contributing Columnist: David Larsen, PSP, PMP, LSSBB Continuous improvement leaders support a variety of processes, projects, and people. With so many variables interacting and affecting the velocity of …
Lean principles provide the backbone for use of the methodology in improving business operations. While Lean does not come with a set list of principles to live by, these six …
A Fishbone Diagram is a visual tool that allows project teams to easily display a list of potential causes of a problem, then break these causes down into increasingly more …
